Messages in FedEx ITD Retiree Breakfast Club group.


Page 45 of 70.

Peggy Dawson Black4/28/2015

The 2 Jims were moved to Harry Dalton if memory serves correctly. It was all around the same time as the Flying Tiger purchase.

Jimmy Glenn Burk4/28/2015

History: a. The five directors moved were Jim Colson Ray Grantham Jim Moore Jim McKinney Jim Whitworth b. Who was the VP they were transferred to? VP Winn Stephenson c. Which Directors did he keep? Winn kept Jim Moore, Jim McKinney Jim Colson & Jim Whitworth(all the Jim's) initially. Ray Grantham was transferred to Fleet Mx as a Director Later, Jim Colson & Jim Whitworth were transferred to Harry Dalton in SIS

Peggy Dawson Black4/28/2015

What a memory you have! I now remember all this.

Subject: FedEx Trivia Poll

Jimmy Glenn Burk4/28/2015

FedEx Trivia PollWhat did the saying 'we have purple blood' mean to you?

Don Rose4/28/2015

It meant that I would do everything in my power to help FedEx succeed. And I did!

Buddy Johnson4/28/2015

Above and beyond...every day!!!

Charlotte Benton Hieronymus4/28/2015

110% consistently!

Johnnie Edwards4/28/2015

Purple blood then.....brown blood proud to have been on ground floor of the largest express company 73-95 now the largest logistics of both worlds!!

Marcie Littles Moss4/28/2015

Above and beyond. The words "not my job" NEVER came into play. A comment was made back in the early days that if Fred Smith and FedEx employees were lined up on the MS River bridge and Fred Smith jumped in, 99.9999% of the employees would jump also. So blessed and honored to have been part of this amazing company for over 30 years (1982-2013)

Jim Gonka4/28/2015

Most of all it meant family.....until 2009

Buddy Johnson4/28/2015

April 3 was definitely a black-letter day in FedEx history. The day everything changed forever.

Melody Preuitt Mettes4/29/2015

I think it began to gradually change after Services was split from Express. We lost our "heart". Yes, who could forget April 3? I thought the earth was crumbling under my feet!

Jimmy Glenn Burk5/17/2015

From Jim Moore: Your love for and dedication to FedEx…. Still get a pitter patter when I see the purple tails… JIM

Deby Abbott Jolley5/18/2015

My blood is still kinda purple - and my hair is also purple now.

Subject: FedEx Trivia Quiz

Jimmy Glenn Burk4/28/2015

FedEx Trivia QuizWhen Zapmail shut down, FedEx still had a committment to buy stuff more from NEC. I had heard that the SVP had ordered many more Zapmailer II's (without approval) that hadn't yet been built. NEC told FedEx that it could purchase anything they manufactured.a. Who immediately said: I will take 25,000 NEC PC's. and b. What did they want the PC's for?

Jim McBryde4/28/2015

Jim schmedike and powerships.

Mary A Johnson4/28/2015

Powerships make total sense. Automation bought PCs by the truckload back then!

Jimmy Glenn Burk5/5/2015

It was Dennis Jones, and maybe Schmedike was under Dennis who was VP over Billing and automation; and to expand Automation, giving pc's to customers who shipped less than the minimum required for a PC.

Jim McBryde5/5/2015

Dennis eventually demoted schmedike all the way down to advisor and he left the company shortly there after. Dennis got him for not fully depreciating the necs before replacing them.

Subject: FedEx Trivia Quiz

Jimmy Glenn Burk4/28/2015

FedEx Trivia QuizWhen FedEx created the International Division and expanded quickly in the late 80's what did they do that had a negative impact on the Domestic business???

Jimmy Glenn Burk5/5/2015

Answer: In many areas it drained the talent and experience that was in those group, causing some groups to have everyone in the group with no experience.

Subject: FedEx Trivia:

Jimmy Glenn Burk4/29/2015

FedEx Trivia:a. What was it called when the airbill was sent to billing, and attached to the customer's invoice?b. What was the project to scan all airbills in the station, and then ocr the info so that it was available before the sort?c. What was the project which scanned airbill images in Memphis for the first imaging project?d. What was the name of the EDI system where bulk customers could send and receive their shipment information directly connected to FedEx?e. What was the name of the department where lost and damaged shipments were sent?

Don Rose4/29/2015

e. Overgoods

Chris Jones4/29/2015

a. country club billing. I can't remember b, c, d and I worked in invoicing!

Gary Phillips4/29/2015

D: Direct Connect?

Melissa Leech Ziemer5/1/2015

b. GENESIS, d. Powership, e. Overgoods & NWR (Northwest Research)

Jimmy Glenn Burk5/5/2015

Answers: a. . What was it called when the airbill was sent to billing, and attached to the customer's invoice? Country club billing is correct b. What was the project to scan all airbills in the station, and then ocr the info so that it was available before the sort? GENESIS c. What was the project which scanned airbill images in Memphis for the first imaging project? POLARIS d. What was the name of the EDI system where bulk customers could send and receive their shipment information directly connected to FedEx? eventually named Powership Plus e. What was the name of the department where lost and damaged shipments were sent? Overgoods

Subject: FedEx Trivia a. I was the VP Satellite Systems, then assigned to sell off Zapmail assets. Then becam ...

Jimmy Glenn Burk4/30/2015

FedEx Trivia a. I was the VP Satellite Systems, then assigned to sell off Zapmail assets. Then became SVP of AOD. Who am I?b. I was hired from the outside as VP of BLS(Logistics & Parts Bank). My very first day, I jumped up in a VP & MD meeting and gave an oratory for 10 minutes about my greatness. Winn Stephenson and Ed White then made friendly bets on how long he would last. I lasted 354 days... Who am I?c. I was hired into the company as an advanced Object Oriented Design person as an MD and was put over the Station Proc project. Within a year, I was a Realtor. Who am I?d. I was hired into the company as MD Satellite Operations, then became MD over Network Operations in Telecom, then made SVP over AOD. Who am I?e. I was the Senior Mgr in Telecom over DADs and Operations. I was an expat in Europe over Telecom operations there then returned to Memphis as Sr. Mgr. Once a year I cooked pots and pots of seafood gumbo. Who am I?f. I was 2nd in command to FWS. I was known to fire anyone at any time. Once I brought a manager to Memphis, fired him on the spot, and wouldn't pay for his ticket to return home.Who am I?

Gary Phillips4/30/2015

E. Buddy Williamson

Bruce Lindow4/30/2015

a. Gil Mook, d. Jim McKinny

Subject: Summer things to do... Memphis Orpheum Summer Movie Series

Jimmy Glenn Burk5/1/2015

Summer things to do... Memphis Orpheum Summer Movie SeriesTickets are $7 for adults and $5 for children under 12. Packages of 10 tickets are available for $50.Lineup. All movies are at 7 p.m. unless otherwise noted. Thursday, June 4 — “Top Gun” Friday, June 5 — “Back to the Future Thursday, June 11 — “Grease” (1978). The John Travolta/Olivia Newton-John high school musical. Friday, June 12, 1:30 p.m. — “Space Jam” Friday, June 12 — “Casablanca” Thursday, June 25 — “Clueless” Friday, June 26, 1:30 p.m. — “James and the Giant Peach” Friday, June 26 — “Harry Potter and the Prison of Azkaban Thursday, July 9 — “The Wizard of Oz” Friday, July 10 — “Airplane!” Thursday, July 23 — “The Sound of Music” Friday, July 24 — double feature “A Nightmare on Elm Street” & “Friday the 13th" Thursday, July 30 — “Hook” Friday, July 31 — “Star Trek II: The Wrath of Khan”). Friday, Aug. 14 — “Young Frankenstein” Friday, Aug. 28 — “Gone with the Wind”


Jimmy Glenn Burk5/1/2015

Subject: Had coffee this morning with Larry Netter. He relayed that Buddy Williamson is alive and well and li ...

Jimmy Glenn Burk5/1/2015

Had coffee this morning with Larry Netter. He relayed that Buddy Williamson is alive and well and living in Louisiana, and comes to Memphis every once in a while. He had to give up golf, which he loved due to an injury.

Subject: This is worth sharing

Jack Brown5/4/2015

This is worth sharing

This is worth sharing

Danielle Harnisch5/4/2015

Had them at 16

Subject: FedEx Trivia Quiz

Jimmy Glenn Burk5/4/2015

FedEx Trivia QuizIn 1998 FedEx acquired Caliber systems. Name any of the companies that made up Caliber...

Marsha Terry Rider5/4/2015


Dave Hansen5/4/2015

Roberts Express (Now Fedex Custom Critical), Caliber Logistics (Now Global Supply Chain), Roadway Package Systems (Now Fedex Ground)

Jimmy Glenn Burk5/5/2015

good answers: Roberts Express, Caliber Logistics, Caliber Technologies(Akron group like Services), Viking Freight, RPS

Subject: FedEx Trivia

Jimmy Glenn Burk5/4/2015

FedEx TriviaWhen the FDX companies were FedEx Express, Ground, Services etc.......... all Express employees that went to Services lost their jumpseat benefit...which was a loss to many. The company sited the percentage of employees in Services that had ever jumpseated.What was the percentage number?

Peter Dangerfield5/4/2015

I don't know Jimmy, but I was one that had flown to Australia many times on jumpseat and really missed the benefit to visit my parents and family.

George Moore5/4/2015

I used jump seat a lot,but only for business trips. I don't know the percentage either, but in my case it cost FedEx more money for me to fly commercial.

Linda Cook Thorn5/4/2015

That isn't the reason we were told we were told that services was not a part of the actual airline industry like express.

Dave Hansen5/4/2015

Im gonna guess 50%. I used jumpseat many times myself.

Subject: Is anybody working with Towers Watson OneExchange. and If so how does the HRA reimbursement work. It ...

Roger Yannett Sr5/4/2015

Is anybody working with Towers Watson OneExchange. and If so how does the HRA reimbursement work. It seems each time I call I get different answers. Do you use it for Medicare Part B premium, or any supplemental premiums, or save it to the end of the year and send in all out of pocket receipts. Could this be any more complicated?

Jimmy Glenn Burk5/5/2015

From someone unknowledgeable....Does Towers have something to do with medicare...or is it the company that handles the voluntary buyout insurance thing...or something else?

Roger Yannett Sr5/5/2015

Hi Jimmy Towers Watson is a company selected by FEDEX to help retirees with their transition from FEDEX CIGNA to Medicare and any additional insurance. they also manage the HRA accounts. Fedex deposits 1200 dollars into this account each year. but to get the money you have to submit a claim. Which I find is stupid since it is my Money!!!!!

Jimmy Glenn Burk5/5/2015

Thanks, I'm going to be needing them in about 11 months...

Nancy Hinds5/5/2015

Dickie Dunn would know.

Dickie Dunn5/5/2015

I haven’t used it yet this year – before the change. When I went on Medicare, Fedex provided me with a Health Savings Account that was $85 per month ($1020/Yr). I have used it to pay the Medicare Premiums and Supplement premiums. I had a direct deposit for reimbursement. They had an online process to submit claims and could either mail, fax, or upload receipts. Days later the money would be in my bank account… Hope this helps

Roger Yannett Sr5/7/2015

What I don't understand is why FedEx did this. They basically force you to go thru Towers Watson OneExchange which makes it easier to get your HRA money. They make you go thru hoops to get your HRA when you don't. This does not follow the PSP philosoph. Unless PSP actually means Profit Service People.


Jimmy Glenn Burk5/5/2015

Subject: FedEx Trivia Quiz

Jimmy Glenn Burk5/5/2015

FedEx Trivia Quiza. What is FedEx's major airport in England/UK?b. Where (or was) FedEx's England call center?Don Rose a. Gatwick? b. CoventryDavid Hunt A. Stansted

Jimmy Glenn Burk5/5/2015

David is correct.

Gary Phillips5/5/2015

How about the call center. I've been there but don't remember the town. It was a long drive from the telecom location.

Jim McBryde5/5/2015

B. High wickham?

Gary Phillips5/5/2015

High Wycomb is where the telecom center was. I thought Coventry was right.

Jimmy Glenn Burk5/5/2015

and B was Coventry

Sherry Little5/5/2015

A. Manchester?

Gary Phillips5/6/2015

No, David was right Sherry Little.

Subject: FedEx Trivia Quiz

Jimmy Glenn Burk5/5/2015

FedEx Trivia QuizIn the mid and late 90's FedEx was in the expansion mode, having bought International companies, Caliber companies and looking for more.They had a problem that the company was running out of something that was needed.Dave Hansen Airbill numbers?? Employee numbers?

Jimmy Glenn Burk5/5/2015

Employee Numbers....the mainframe couldn't handle larger fields for employee numbers

Jim McBryde5/5/2015

Tracking numbers came first. We were recycling them every 2 to 3 months and the duplicates were showing up alongside of the new ones causing a lot of confusion.

Tommy Johnson5/6/2015

I remember that I was on third level support. Tons of people were calling in saying they could track. That was the early stages of FedEx Ship for Windows.

Jim McBryde5/6/2015

Yep. It generated tracking numbers as did powership and they recycled quickly.

Subject: FedEx Trivia Quiz

Jimmy Glenn Burk5/5/2015

FedEx Trivia QuizIn 1992, UPS implemented something that for the first time in their history, gave the appearance to their customers, that they matched FedEx technology.What did they implement? and with what company(which now included a former FedEx executive?

Jimmy Glenn Burk5/5/2015

Dickie Dunn: Real time tracking... once a day - Used a public carrier with CDPD but realizing the real time costs backed it off to once a day

Jimmy Glenn Burk5/5/2015

Richard is correct!

Jimmy Glenn Burk5/5/2015

around 1992 is when UPS implmented real time tracking using McCaw Cellular; Jim Barksdale was CEO of McCaw, but he wouldn't meet with UPS on any technical meetings, so that he didn't have any information to share about or with FedEx about their plans; UPS had previously tried to develop their own radio network(but were unable to get enough frequencies like Jim Moore and Richard Dunn had done many years earlier), then tried Ram Mobile Data(it was way too expensive) before using McCaw

Subject: FedEx Trivia Quiz

Jimmy Glenn Burk5/6/2015

FedEx Trivia QuizShortly after Zapmail started, it was discovered the machines could do other functions that walk in customers to centers wanted, and customers getting their own zapmailer II machine also wanted. This feature had to be added to count what they did, so FedEx could charge them.What was the feature added?

Dave Hansen5/6/2015

Number of photo copies made?

Jimmy Glenn Burk5/7/2015

Dave is correct. People used them also as copy machines

Subject: Guestbook: from

Jimmy Glenn Burk5/7/2015

Guestbook: from www.fedexlegends.infoWow! Wonderful job Jimmie. So many friends and memories of ZAPMAIL and COOK Ind. I could not turn away for hours.Edwin Moelder

Subject: Guestbook: from

Jimmy Glenn Burk5/7/2015

Guestbook: from www.fedexlegends.infoAlive and living in Germantown. Retired in 2012. Great memories, and proud to have been part of a great team. Great web site.Tom Tompkins

Subject: FedEx Trivia Poll

Jimmy Glenn Burk5/8/2015

FedEx Trivia PollWhat was the most difficult project or system you worked on or with in your career? What was the best project or system you worked with?

Ben Moore5/8/2015

1. Converting COSMOS from TPF to IMS 2. Data center move from Clark Tower to CTC 3. IBM 3090 ESP 4. Saturday delivery (reduced outage window) 5. Adding 9th system to data center 6. Implementing EMC2 to replace PROFS

Gary Phillips5/8/2015

Answer is the same for both. The network control center move from Clark Tower to the CTC. Dale Greer and I built a updated parrallel control center at the CTC for the cutover.

Dan Elliot5/8/2015

Zapmail! The time deadlines were impossible!!

Peggy Dawson Black5/9/2015

PowerPaf. We did the right thing the wrong way.

J. David White5/11/2015

Relocating the Flight Control & System Control Center from the 1st floor of the 2861 Sprankel Admin. Bldg to the "Bunker" Bldg at the former Holiday Inn Campus on Lamar in 1994. It had a collection of about 40 different systems (some were stand-alone) and most were networked used for communication, command and control: Nortel Telephone system, SNA terminals, weather systems, crew resource systems, etc. We moved half of the control specialists on one weekend, and then the other half on the next weekend. It was accomplished through precise scheduling, good teamwork, and supported by AT&T/Bell-South phone technicians, and our FedEx Tech Services Data technicians, along with our Voice Engineers and Data Network Engineers. It went on without any noticeable interruption and completed successfully.

Deby Abbott Jolley5/13/2015

My answer is the same for both, as well. Extended Tracking Number - adding Form ID and a couple of digits to the Express Tracking Number. I got to work with so many amazing people!! - but it touched so many systems that it was pretty tricky...

Marsha Terry Rider5/14/2015

Worst: supporting the GFTP system, including designing/developing an interface to an Oracle/Java system about a year before I left: over-engineered IMS/DB2 system by contractors long gone. Only Phase I was completed. Phase II included the screens to modify the DB2 tables. By the time I inherited it there were few developers, let alone DBAs that could assist me. The up-side is that I learned a lot and performed death-defying real-time production table updates (I learned a lot about paperwork in order to do the latter). The down-side was....the same as the up-side and additionally that the interfaces needed to run every hour to simulate real-time. Needless to say when there was a hick-up and data lost on the off-host side, re-runs were a nightmare. It's a good thing I was a brave soul and a miracle that I didn't develop an ulcer or two. BEST: believe it or not, the PRISM nightly batch system. We had some awesome TA's in our group and our OA's and Computer Ops people were tops. Now that I am retired, I can admit that I was a JCL Junkie.

Subject: Happy Birthday to Dale Browning. Dale was instrumental in migrating the FedEx networks to routers, a ...

Jimmy Glenn Burk5/9/2015

Happy Birthday to Dale Browning. Dale was instrumental in migrating the FedEx networks to routers, and in interfacing FedEx into the Internet. He and his team also were instrumental in developing FedEx tracking over the Internet with Miley Ainsworth's team.

Marcie Littles Moss5/9/2015

Happy Birthday, Dale!!!

Shirley Lovelace Williams5/9/2015

Happy Birthday, Dale.

Peter Dangerfield5/9/2015

Happy Birthday Dale

Subject: How FedEx got connected to the Internet(history)

Jimmy Glenn Burk5/9/2015

How FedEx got connected to the Internet(history)In the early 90's, FedEx connected to the Internet by dial up. Dale Browning brought me a proposal to connect directly to the Internet with a 56kbps circuit to the closest node point, St Louis.Cost was $5k a month, and we were offered a 30 day evaluation to try it out. I ran it by my management who were not interested in doing it. I signed the evaluation agreement anyway and proceeded to connect. The Telecom group was saving lots of money in other areas, and I had told upper mgmt we were going to invest in the Networks, not just keep cutting costs, which they disagreed in doing, but didn't stop us.Two days into the evaluation our Procurement dept decided I had committed a grave sin. I had signed something that might commit us to use a particular company for this (there weren't many options). They set up a meeting with me to decide if I would go to signature jail (ie take away your signature financial authority). I had my signature authority revoked several times, always to get it back in a couple days, hopefully because I was doing the right thing.Anyway, the circuit went in and Dale Browning and Miley Ainsworths groups brainstormed some uses for this, and shortly after the Telecom group (Miley Ainsworth group) interfaced the tracking app with the Internet and you could track your packages from any system over the Internet. It was around 1995, and it was deemed by many news articles as the first useful thing that you could do over the internet at the time. Previously only usenet and bulletin boards were accessed. Browsers were just coming into being.Thus, the beginning of was born, and automation development soon put many other customer apps accessible to our customers who didn't have to use dial up, if on the Internet.

Ben Moore5/9/2015

I was running the EMC2 e-mail system in the early 1990s. We were connected to Western Union to send faxes from International Customer Service for customs documents. We also extended this connection to interface with IBM's PROFS network using X.400. Some of our international locations were doing business with universities. They reached out to me to see if I could connect our e-mail system to something they called the "Internet." I called Western Union and asked them. They said they'd check on it and get back to me. When the Western Union rep. called back he said he must have misunderstood what I'd asked for as they didn't know what the "Internet" was.

Jimmy Glenn Burk5/10/2015

Tidbits Sign on to the Internet: I've probably written about this before, but when the internet became accessible to employees, Dale Browning got Data Protection involved to handle addresses and handle security issues. Main problem was that Data Security primarily only handled mainframe access and passwords, they didn't know what the Internet was. After learning a little, DP decided that all employees would have to sign on to the device...every time they went to another (URL or page). Dale knew that was stupid, so he just ignored their suggestions. Otherwise, everyone who accessed the Internet would be as mad as they could be. ------- I want capital letters: Dennis Jones decided he wanted to get onto the internet. His internet address was assigned and his business cards ordered. His address was something like He was upset with his cards and sent them back to be reprinted as he wished Dale Browning got in touch with him, and explained that lower case letters were good and normal at the time for tech savvy CIO's. Dennis relented and took the first cards. When he left fedex he became CIO for a major internet tech company on the west coast.....who all had lower case addresses...

Tommy Johnson5/10/2015

I built the first remote access over the internet to access our computers installed in customer offices (Desktops and Servers). It was NetMeeting on Windows NT. Access was over the internet by modem. It was used by Tech Support to access customer computers for troubleshooting and by revenue to download revenue files that didn’t upload to FedEx. Information Security pushed back on the project stating it wasn’t secure because NetMeeting was from Microsoft so it wasn’t secure. My manger Alex Tartera pushed back and we got it in anyway. This was used for many years. When the internet was available thru networks INFOSEC refused to allow NetMeeting to be used across the network and was still only available by modem access.

Joe Cutrell5/10/2015

FedEx went on to attend a few IETF meetings, and in April, 1997 actually hosted the meeting of global internet architects - Keith Johnson among others was instrumental. It was the first time the host wasn't a tech company or educational research institution.

Tom Jeanette8/27/2015

Our first internet connection was in 1985 or 1986. We had an NCR Tower connected as a leaf node via 2400 baud modem to emcard, Emory University Hospital's cardiology department. FedEx telecom sent a team to our office on Southwind to find out why our phone bill was so high.

Akita Hank8/28/2015

My first major networking project involving the Internet was to provide the sales force with connectivity to the corporate network from their homes. Internet provisioning was so splintered across the US that no single company could provide what we need. It would have required additional head count to form a team to accomplish this. Instead, AT&T set up a team to contact the proper carrier for each location and coordinated getting them connected to the Internet. The corporate network was already connected to the Internet for other use. I started the project and got it rolling, then it was turned over to someone else to finish.

Subject: History Tidbits

Jimmy Glenn Burk5/9/2015

History TidbitsWe want lasers...but not on that end for the tracker:The first supertrackers had an infrared tip which had to contact the bar code to read it.When the Supertrackers were redesigned a Laser scanner was proposed to scan airbills.Ground Ops decided that they didn't want the lasers and wouldn't approve it, unless the laser was on the tip end of the new EST(Enhanced SuperTracker). That wasn't physically possible, since the trackers needed to fit in the same slot in the quad racks. The courier would have to flip the EST to scan. We did tests which showed that the time to flip the tracker was insignificant to the overall input of the airbill, but Ground Ops held laser approval if it couldn't be on the tip side.Fortunately for the company FWS called a meeting on scanning that Winn Stephenson, Dennis Jones and I attended. He asked me what were the top 5 things we needed to be doing.I didn't hesitate, first thing, we needed to put this laser on the EST and move on. UPS had a much cheaper DIAD device..which had a laser. We would look stupid in the industry to put out a more techie device and still used contact scanning.Dennis then kicked in gear spouting numbers and productivity gains, which he was good at. Somehow in seconds, he came up with a number that laser scanning would cost us 10 cents a day per courier. (The laser scanner was about $120 each)FWS said go do it, and 60,000+ lasers were ordered that week and Bruce Lindow and group incorporated it into their design and manufacturing.That was the genesis of the ZCOMM meetings that FWS formed to move the company ahead strategically.

Subject: To reduce their workload Data Protection introduced a voice response system in the late 1980s that w ...

Ben Moore5/10/2015

To reduce their workload Data Protection introduced a voice response system in the late 1980s that would let employees reset their ACF2/PRISM password. One weekend I had to use it and was surprised at how easy (not a good thing) it was to use. All it used to authenticate was your employee number and one of several questions from your PRISM record. The questions from PRISM were about your last performance review, your home zip code, your birth date, etc.I thought that that was way too easy and sat down with Rick Morgan to discuss it. He defended the system and I asked him if I could try to test it. He agreed and we began.Fred Smith seemed to be the optimal target since everybody knew his employee number (1) and once you had control of his identity you had control of the entire employee base via PRISM.So I called the voice response system and when it asked for my employee number I entered "1". Then it asked me one of the questions. I repeated this until it asked me for Fred's birth date. Now that I knew that birth date was one of the challenges for Fred.Then I called Federal Express' Public Relations and asked them what Fred's birth date was. (Remember that this was before the Internet.) Fortunately they wouldn't release Fred's birth date. Being persistent I just called the Memphis Public Library who was glad to answer that for me.Rick was still sitting there observing.Now I called back into the voice response system and repeated the process until it asked me for Fred's birth date. This time I had it and with Rick's approval I entered it.It replied with a new ACF2 password for Fred. BINGO!Do you remember the scene from "Back to the Future" where the DeLorean hits 88MPH and leaves streaks of rubber on the street as it disappears into the future?That's what the carpet in my office looked like as Rick left to go call Fred's office.That voice response system was immediately deactivated for officers and a personal assistant assigned to support their password resets.

Mark Baugh5/10/2015

Great story...

Mary A Johnson5/10/2015


Marsha Terry Rider5/14/2015

What a hoot!

Subject: FedEx Trivia Quiz: Answer any of the following:

Jimmy Glenn Burk5/11/2015

FedEx Trivia Quiz: Answer any of the following:What is???:a. ASTRA b. LHSD c. Nexus d. GSP e. PSCAN F. QPI g. GDP h. CSSD

Buddy Johnson5/11/2015

B. Line Haul Systems Dev