Messages in FedEx ITD Retiree Breakfast Club group.
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Subject: Jimmy Glenn Burk made Bob Higgins an admin of the group FedEx ITD Retiree Breakfast Club.
Jimmy Glenn Burk1/16/2013
Subject: FedEx was always known for it's humorous commercials. The following one got protests from USPS. FedE ...
Jimmy Glenn Burk1/17/2013
Subject: Anybody ever hear from Ed Helms?
Dan Elliot1/17/2013
Anybody ever hear from Ed Helms?
Jimmy Glenn Burk1/18/2013
Dan, when and where did Ed work? I remember the name.
Dan Elliot1/18/2013
He was a manager in COS in the '80s
Subject: The 1978 COS phone directory(from Bob Higgins archives)
Jimmy Glenn Burk1/19/2013
The 1978 COS phone directory(from Bob Higgins archives)
Subject: Does anyone know where Dave Dalton is? I always liked working with Dave.
Jimmy Glenn Burk1/21/2013
Does anyone know where Dave Dalton is? I always liked working with Dave.
Dan Elliot1/21/2013
No word in a while... Maybe he's hanging out with Ed Helms?
Subject: Jimmy Glenn Burk > FedEx ITD Retiree Breakfast Club
Jimmy Glenn Burk1/22/2013
Subject: Found this interesting. It is the blog of Gary Bronson. Gary now manages the IT Operations departmen ...
Jimmy Glenn Burk1/23/2013
Subject: Computer History Museum, the superTracker programmed in Forth in COS.
Jimmy Glenn Burk1/23/2013
Marcie Littles Moss1/23/2013
Oh wow. Talk about memories!!!
Subject: Jimmy Glenn Burk > FedEx ITD Retiree Breakfast Club
Jimmy Glenn Burk1/23/2013
Jimmy Glenn Burk1/23/2013
Where's The Package???
Before DADS; customers would talk to an agent and give info that the package is ready NOW, even if it would be a couple hours later that they would package the shipment. It took 1-2 hours for the FedEx courier to arrive.
In one instance, after DADS was installed in Chicago, a customer called for a dispatch and said "The Package is ready NOW", even though it wasn't packaged, then stayed on the line with the call center to order supplies.
While on the phone line, the courier walks in 30 seconds later and said..."FedEX...Where's the Package?" which certainly shocked the customer.
Turns out the courier had just delivered a package in the complex, went back to the truck and the DADS terminal showed a pickup was requested at same address...and he just walked in with the Customer still talking to FedEx.
Jim Bentley1/23/2013
Dang, that was a long time ago!!
Jimmy Glenn Burk1/23/2013
I think you actually told me this story...and others I can't publicly comment own...HAHA
Jim Bentley1/23/2013
You can't comment because you were involved!! Haha
Subject: Jimmy Glenn Burk > FedEx ITD Retiree Breakfast Club
Jimmy Glenn Burk1/23/2013
Subject: Remembering Chuck: Chuck Sertich was the Director for LineHaul Systems. I first met him in 1995. He ...
Jimmy Glenn Burk1/24/2013
Remembering Chuck:
Chuck Sertich was the Director for LineHaul Systems. I first met him in 1995. He was totally dedicated to his staff and to FedEx and his family. He was one of the nicest people you could every meet and always had a good attitude even when facing adversity. He passed away last year, and is still missed by his friends.
Buddy Johnson1/24/2013
Chuck was definitely one of the "good guys"......always had a smile and time to dis
Buddy Johnson1/24/2013
time to discuss work issues. He made my last few years truely enjoyable.
Charlie Derrick1/25/2013
I worked closely with Chuck in the early 90's. His sense of humor was infectious. He was a good friend and will be missed.
Subject: A corporate photo of some of the DADS innovators: the one of a kind JJ Wood, moi, Richard Dunn, and ...
Jimmy Glenn Burk1/24/2013
A corporate photo of some of the DADS innovators: the one of a kind JJ Wood, moi, Richard Dunn, and Jim Bentley...also one of a kind...
Jimmy Glenn Burk1/24/2013
...I've lost 32 pounds since this photo was taken; Jim Moore , the supreme cylon DADS commander, had left fedex when photo was taken
Jim Bentley1/24/2013
And I gained the 32 pounds you lost! LOLOL
Jimmy Glenn Burk1/24/2013
Jim, is JJ still trolling around Columbia TN? and do you know where Buddy Williamson is?
Jim Bentley1/24/2013
JJ is still in that area, but goes to South Padre Island in his motorhome for the winter. I dont know where Buddy is residing..
Angela Maynard1/24/2013
Buddy was in Arkansas running a bed and breakfast. Did he move?
Jimmy Glenn Burk1/25/2013
I last heard his b&b was in loiusiana, but it could be Arkansas
Carl Wayne Hardeman1/25/2013
might be an RV B&B
Sammie Helton Butts1/25/2013
Where did Richard Dunn land? His son and my son attended high school together and we shared some parental miseries, as I recall. Hope he's doing well. Four very sharp men in this picture.
Jimmy Glenn Burk1/25/2013
Jim Moore relied on Richards skills to develop and make the radio network successful; I think he moved to Oakland to live on a golf course, but am pretty sure he now lives in Lakeland TN
Sammie Helton Butts1/26/2013
Thanks for the update, Jimmy.
Subject: The Infamous Linda Reeves...this wasn't her normal attire; Every year Telecom would host a fabolous ...
Jimmy Glenn Burk1/25/2013
The Infamous Linda Reeves...this wasn't her normal attire; Every year Telecom would host a fabolous Nonconnah Creek Street Party..and you could come dressed as you wish....Gary Holmes who never wore a tie...when men had to wear them at one point in history....came dressed in a tie...a clip on
Sammie Helton Butts1/25/2013
Knowing a little about Linda, I would guess that right now she's over in Arkansas pounding snakes on the head with the butt of her rifle. She ain't skeert!
Subject: Some of the nicest people on this planet: Shirley Williams, Janie Haynes, Kaye Farrah
Jimmy Glenn Burk1/26/2013
Some of the nicest people on this planet: Shirley Williams, Janie Haynes, Kaye Farrah
Carl Wayne Hardeman1/27/2013
Shirleys husband Jess Williams was a wonderful mentor to me in technology and life.
Sammie Helton Butts1/27/2013
These ladies are indeed - tha' bomb!!! They all have sweet, loving, giving spirits and I've been honored to have worked with them.
Carl Wayne Hardeman1/27/2013
Sorry jess was shirleys bil her husband is a pastor.
Shirley Lovelace Williams1/27/2013
Carl, its ok to say I was Jess' wife. Something must have been funny.
Subject: I think this is Wade Waldrup
Jimmy Glenn Burk1/26/2013
I think this is Wade Waldrup
Wade Waldrup1/27/2013
You are correct!
Subject: Link to the Memphis based FedEx Retiree Club facebook page: http://www.facebook.com/pages/FedEx-Reti ...
Jimmy Glenn Burk1/29/2013
Link to the Memphis based FedEx Retiree Club facebook page: http://www.facebook.com/pages/FedEx-Retiree-Club/279436328767374?ref=ts&sk=wall
Subject: Photo from the mid 1980s: L-R: Ray Burk , Steve Swanberg, Danny Baser, Dale Teets, Bob Palasz, Gary ...
Jimmy Glenn Burk1/30/2013
Photo from the mid 1980s: L-R: Ray Burk , Steve Swanberg, Danny Baser, Dale Teets, Bob Palasz, Gary Holmes, David Windham, Steve Morrison, and Lance Nelson.
Jimmy Glenn Burk1/30/2013
Note....Gary Holmes is the only humanoid Not wearing a tie. Ties and coats were required in that era. (When Gary interviewed with Jim Moore...he didn't own a suit or tie...he wore his Dads suit). One day Gary got a call from Ron Ponder who was the CIO of the company. He said hi to Gary and asked him if he was having a good day. Gary exclaimed...'well...yea...'; Ron said, 'could I ask you for a favor' to which Gary replied 'sure'...Ron said...do you think you could find a tie...and at least wear it to my meetings?" Gary said sure.....and he went and found a tie...just in case he ever went to a Ron Ponder meeting again....
Subject: Jeff Stovall & wife at the FedEx Bristol Nascar Race; Jeff was part of the remarkable Bellsouth acco ...
Jimmy Glenn Burk2/2/2013
Jeff Stovall & wife at the FedEx Bristol Nascar Race; Jeff was part of the remarkable Bellsouth account team that always took care of FedEx and were always very friendly. Jeff now works for AT&T who bought Bellsouth.
Subject: Probably, this year, hundreds of people we've known will retire or take a severance package...Word o ...
Jimmy Glenn Burk2/2/2013
Probably, this year, hundreds of people we've known will retire or take a severance package...Word of warning..if you retire, you might be subjected to being dressed in funny garb, with funny hats,,, with funny gifts...just a warning; Ken Pasley divulging my previous managment secrets...
Jack Brown2/2/2013
I'm planning to be in this category in July.
Jimmy Glenn Burk2/2/2013
Jack, I'm sure you will enjoy the next stage of life, it can be a lot of fun
John Wilkinson2/3/2013
Congratulations Jack!
Subject: Steve Stewart who worked on many technology projects including Cosmos IIb and Dan Ruth who is a majo ...
Jimmy Glenn Burk2/4/2013
Steve Stewart who worked on many technology projects including Cosmos IIb and Dan Ruth who is a major player in designing URSA and fedex routing schemes
Subject: Corp Officers 1982: Tom Oliver, Fred Manske, Brian Pecon, Jim Barksdale, Jim Perkins, David Anderson ...
Jimmy Glenn Burk2/5/2013
Corp Officers 1982: Tom Oliver, Fred Manske, Brian Pecon, Jim Barksdale, Jim Perkins, David Anderson, Ken Masterson, Francis Mcguire, Jim Reidmeyer, Ted Weise, John Miller Corp Revenues: $803,915,000 Net Income: $78,385,000
Subject: Paul & Angie Maynard. Angie is retired, and was a Director in Telcom for many years handling adminis ...
Jimmy Glenn Burk2/5/2013
Paul & Angie Maynard. Angie is retired, and was a Director in Telcom for many years handling administration, project managment and many other things. Paul is a Director in the Field Services group at FedEx that manages software distribution, upgrades and repairs on all of FedEx's equipment and customers Powership devices.
Subject: Fred Rice one of the long time employees at FedEx and a happy person. He is one of the first people ...
Jimmy Glenn Burk2/5/2013
Fred Rice one of the long time employees at FedEx and a happy person. He is one of the first people I met at FedEx when he worked in computer ops for Winn Stephenson. Fred passed away last year, way too early.
Sarah Bassett Lee2/5/2013
Very sorry to hear that.
Jack Brown2/5/2013
Freddie was so much fun.
Diane Conner White2/8/2013
Aw, cute picture of Freddie.
Dan Elliot2/8/2013
Which one is Fred?? He was a true character!!
Subject: Trivia question: Who started the FedEx Field Services organization when he transferred from another ...
Jimmy Glenn Burk2/5/2013
Trivia question: Who started the FedEx Field Services organization when he transferred from another FedEx Mx group to start a services organization for Zapmail in the early 80's?
Jim Bentley2/5/2013
Hmmmmm, Ron Ponder???
Jimmy Glenn Burk2/5/2013
Incorrecto
Marcie Littles Moss2/5/2013
Jim Colson
Jimmy Glenn Burk2/5/2013
Marcie is correct!
Marcie Littles Moss2/5/2013
Hmmm...Wonder how I knew that? Now, what do I win? heehee
Jimmy Glenn Burk2/5/2013
Marice, if you couldn't answer that...noone could
Jimmy Glenn Burk2/7/2013
I almost spelled Marcie right....sorry
Subject: 40 Barksdale Quotes http://www.inspirationalstories.com/quotes/t/jim-barksdale/
Jimmy Glenn Burk2/6/2013
40 Barksdale Quotes
http://www.inspirationalstories.com/quotes/t/jim-barksdale/Two of the first things I learned from Jim BarksdaleIf you bring me an idea...write it down:
"If something is worth doing or talking about,,,it should be worth at least writing it down on a piece of paper"Spelling: Jim Barksdale was a stickler for proper spelling...he sent my memos back to me with spelling corrected .....so I had to proof read everything for spelling...this was before PC's or spell checkersI can't remember the person's name, but he hired someone who had been an English major to get managers to spell and write correctly....He also used same lady to start composing 'The Manager's Guide' when he found none existed in FedEx.T
Subject: Kathy Crockett was credited with starting the Memphis Call Center and later she started a customer s ...
Jimmy Glenn Burk2/6/2013
Kathy Crockett was credited with starting the Memphis Call Center and later she started a customer service organization called ZapCentral to handle customer issues for Zapmail. She is mentioned in Mike Basch's book 'Customer Culture'. After FedEx Kathy co-owned a Meat Market in Oakland, but sold it last year.
Jack Brown2/6/2013
I remember the ZapMail days.
Subject: for those that remember Jim Moore who was the driving force behind the FedEx radio network and DADS, ...
Jimmy Glenn Burk2/6/2013
Subject: Photo of Denise Wood on a trip to London; I was then the MD of Network Engineering, and Denise was t ...
Jimmy Glenn Burk2/7/2013
Photo of Denise Wood on a trip to London; I was then the MD of Network Engineering, and Denise was the Manager of Network Engr; she is now Corp VP of Data Security at FedEx
Subject: Feb 6 Commercial Appeal article on exec mgmt taking buyouts
Jimmy Glenn Burk2/7/2013
Feb 6 Commercial Appeal article on exec mgmt taking buyouts
Jack Brown2/7/2013
I guess this explains Laurie Tucker's FB post this morning that she is retiring at the end of the year.
Dan Elliot2/7/2013
yep it does...
Subject: An out of date but still interesting bio of Mary Alice Taylor on Mississippi States website:
Jimmy Glenn Burk2/8/2013
An out of date but still interesting bio of Mary Alice Taylor on Mississippi States website:
Jack Brown2/8/2013
It's strange that you posted this tonight. For some reason, Mary Alice's name popped into to my head earlier today.
Subject: John Yearwood Engineering Specialist/Principal is still working for FedEx. John designed much of Fed ...
Jimmy Glenn Burk2/8/2013
John Yearwood Engineering Specialist/Principal is still working for FedEx. John designed much of FedEx's internal voice systems network, and is an expert in Nortel PBX's
Carla Slattery Moore2/8/2013
Handsome and smart, how often do you find that? John is one of those "one of a kind, kind of people". Thank you for all you taught me.
Subject: In the mid 80's Jim was hired as the Director for the Satellite program and managed development of s ...
Jimmy Glenn Burk2/8/2013
In the mid 80's Jim was hired as the Director for the Satellite program and managed development of systems from M/A Com, Tandem and other vendors; later he was an MD of Proj Mgmt for systems developed in SIS under Harry Dalton. Jim resides in Georgia.
Subject: This is Bruce Lindow and his wife Joanie. Bruce came to FedEx in the early 1980's from NASA. A brill ...
Jimmy Glenn Burk2/9/2013
This is Bruce Lindow and his wife Joanie. Bruce came to FedEx in the early 1980's from NASA. A brilliant engineer he designed a new flash memory board for the SuperTracker, then as a Manager and MD he re-designed and managed the manufacturing of new DADS radio terminals and new SuperTrackers with added features of laser scanners, infrared communications and many other additions. Bruce is still working at FedEx.
Subject: Memory: The Flight that was not meant to be
Jimmy Glenn Burk2/9/2013
Memory: The Flight that was not meant to beFWS liked buying airplanes. He was always looking for new aircraft for the fleet and to change out Corporate aircraft.We had several Corp jets in the early 80's and the company bought an extremely fast turboprop aircraft that carried about 30 people.I was on this new corporate aircraft on it's inaugural trip to Colorado Springs. I sat next to Jim Barksdale on the flight. I had been working on several research projects for him. It was usually a 2 hour trip to COS depending on the wind, sometimes longer.This trip took 5 1/2 hours.... we probably had a 150+ mph headwind. Also, there wasn't a bathroom on this aircraft.We landed and piled off the aircraft quickly. Jim Barksdale looked at me and said, we will fly back on it....but this airplane will never fly to COS again..... and it didn't, in fact the company got rid of it that year.
Subject: Past article by Bob Baxter: A retirement party was held recently at the Cherry Valley, Colorado ranc ...
Jimmy Glenn Burk2/10/2013
Past article by Bob Baxter: A retirement party was held recently at the Cherry Valley, Colorado ranch of FedEx retirees Bob McWhirter and Marge Cole. The honorees were Cheryl Bowen(#9777, 32+ years) Sue Tritt (#7467, 33+ years) and Ernie Ohle (#1319, 37 years!) Also attending were current employees Becky Gafford and Yolanda Herrera, former employees Lana Stockdale and Carol Ohle, and retiree Bob Baxter. All had worked together in the past at the FedEx Tech Center in Colorado Springs.Bob and Marge decorated their beautiful home with ballons and banners. Everyone enjoyed an Italian dinner and lots of wine and reminiscing. At the end of the evening it was sad to say "Farewell", but everyone looks forward to their next reunion!
Subject: You can't Manage what you can't Measure ...Jim Barksdale
Jimmy Glenn Burk2/11/2013
You can't Manage what you can't Measure ...Jim BarksdaleFor us, who have worked at FedEx, measuring delivery performance, scan performance, and SQI(an index of about 10 measurements) to see how the company is performing, was in our lives, throughout our careers.It is hard to imagine a FedEx without knowing our service levels.I attended a presentation around 2005 with an MIT based group called Vanguard. A person who had worked for WebVan spoke about their demise around 2001. They actually bought HomeGrocer.com in 2000 when Mary Alice Taylor was the CEO.Their claim to fame was they averaged spending $1M a day for 1000 days as they ramped up a 30 minute delivery service for groceries.They eventually hired two IE people who had worked for FedEx who introduced them to the concept of measuring how they were performing. The results were enlightening but also spelled doom for the company. WebVan was amazed at how badly they were doing, but also in the forecast from the numbers, that they could never make money. They went out of business.Many in FedEx IT worked on systems that measured evertything, and that became a big part of FedEx's success and culture.
Subject: Trivia Question: What were these systems developed by FedEx called?
Jimmy Glenn Burk2/11/2013
Trivia Question: What were these systems developed by FedEx called?It collected all international manifest information in the USA, transferred to a computer system in the destination country,,,then allowed customs agents to preselect or manually select packages which were located and then diverted those packages to the agents to open.
Jim Gonka2/11/2013
DIME?
Jimmy Glenn Burk2/11/2013
Not Dime, alghough I have heard that name before.
Jim Gonka2/11/2013
Wish I could remember what DIME stood for. It was a computer with a scanner that took all the international manifest documents and transmitted them to the destination customs brokers.
John Wilkinson2/11/2013
VISA?
Jimmy Glenn Burk2/11/2013
Visa was the collection system...what was the destination computer system called?
Jim Bentley2/11/2013
Was it Fice?
Jimmy Glenn Burk2/11/2013
Not Fice....
Jimmy Glenn Burk2/11/2013
and I think DIME might have been a small unix system which was developed with some scanners for smaller clearance locations...it did the same function on a smaller scale as the system I'm talking about
Jimmy Glenn Burk2/12/2013
Answer: Broker/Select
Subject: FedEx SuperHub runway around mid 1980's;
Jimmy Glenn Burk2/11/2013
FedEx SuperHub runway around mid 1980's;
Dan Goss3/7/2013
Do you know who took this picture?
Jimmy Glenn Burk3/7/2013
Don't know who took it; it was a photo someone posted on an airline message board..I think
Bob Massie3/7/2013
I don't see any Falcons...What year did we stop using them?
Jimmy Glenn Burk3/7/2013
not sure, 1st 727 was Jan 1978, and the DC10s started in 1980; they kept one or two falcons for Corp aircraft. I think all the 727's are now retired.
David Hunt3/8/2013
I thought I saw 3 727 at the HUB Monday. I have verified with some the AOD people that 727 are still in the fleet. The rumor is they should be phased out next year.
Jimmy Glenn Burk3/8/2013
I checked with someone in the MOCC. There are 24 727's left, all are scheduled to be retired this year and replaced by the Boeing 757s
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